ShopLead AISupport
Help with installation, storefront behavior, lead capture, billing, and privacy requests.
Email support
Include your .myshopify.com store domain and a short description of the issue. Never email passwords or access tokens.
Before contacting support
- Confirm ShopLead AI is installed and opens in Shopify Admin.
- Confirm the ShopLead AI app embed is enabled in Online Store → Themes → Customize → App embeds.
- For storefront issues, include the page URL, approximate time, and a screenshot.
- For billing issues, include the current plan shown in the app. Do not send payment details.
Privacy requests
Shoppers should first contact the merchant whose storefront collected their data. Merchants can email us with "Privacy request" in the subject line. We may verify the store before acting on a request.